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Creating your own Gift Registry is easy. You can create a Gift Registry for any occasion online, then browse our website and add anything you like to your registry.

    

Bridal & Gift Registry

Thank you for choosing Victoria’s Basement Gift Registry for your special day! Our friendly Gift Registry team have put together for you and your guests the information and contact details needed to assist with setting up and purchasing from your registry.


Email: support@victoriasbasement.com.au
Telephone: (02) 8999 7968


Creating a Registry

Setting up your Gift Registry

Registries can be set up either online or in any of our five stores, located at Artarmon, Alexandria, Auburn, QVB and Castle Hill. Your registry details will be forwarded to you by our Gift Registry team via email and will include your registry number, date of despatch (if applicable) and your personal log in details.

You will be given four options with regard to delivery of your registry.

Please note all “Bulk Delivery” registries will be despatched on a date chosen by you by Australia Post eParcel service. Please allow 3-5 days for delivery depending on delivery address. The registry will remain open for guests to purchase instore only, up to and inclusive of the day of event, guests to take purchases with them.

• Gift Wrapped & Bulk Delivery

Gifts purchased from registry either online or instore will be wrapped and held at Victoria’s Basement and delivered as a bulk delivery, free of any charges, by Australia Post eParcel.

• Bulk Delivery Only – Not Wrapped

Gifts purchased from registry either online or instore will be held at Victoria’s Basement and delivered as a bulk delivery, free of any charges, by Australia Post eParcel.

• Gift Wrapped & Bulk Pick Up Instore

Gifts purchased from registry either online or instore will be wrapped and held as a Bulk Pick Up from designated store chosen by bride/recipient. Free of any charges.

• Gifts to be Taken

No Delivery. Gifts to be purchased from any one of our five stores and taken home at time of purchase.

Any orders placed online and guest request delivery to them personally, will be charged a freight according to delivery address.

You will receive a printout of all items purchased from your registry included in your delivery with guests names referenced to the gift purchased.

Adding items to your Gift Registry

You are able to add items to your registry as you wish, however, if you wish to delete any items from your registry please contact us either by phone or email stating the items you request to be removed.

Out of Stock – Adding to your Gift Registry

If an item is showing as “out of stock” on our website at the time you are setting up your registry please phone or email our Gift Registry team who can try to source the item/s for you.

Out of Stock at Time of Delivery

Occasionally, in the time between you setting up your registry and the time of your guests purchasing from your registry, we may run out of a particular item/s you have added. We will do our best to source the item/s that are showing out of stock. If however, the item purchased still remains out of stock at the time of delivery, then a Gift Card will be issued for the monetary value of the original gift ordered.

Bridal Registry Return Policy

We are happy to exchange any item purchased from your registry, as long as the item is returned in its original condition and packaging. A credit note will be issued for the monetary value of the item returned, if an exchange cannot be fulfilled on the day of return.

Warranty on Gift Registries

We recommend you thoroughly check all your gifts once delivered and contact us within 48 hours with any issues that arise. Please keep your Bridal Registry delivery list as this will act as proof of purchase for any warranty claims in the future.


Purchasing from a Registry

Online

Go to http://www.victoriasbasement.com.au (Note: IPad, Smartphone, Notebooks should be in Desktop View) Next to BRIDAL & GIFT REGISTRY option in the ‘surname’ box enter the surname of the Bride or Groom and change the ‘Date’ to the Month of the event and the registry will appear.

You will then need to click ‘View Registry’ to look through the items selected.

Instore

If guests choose to shop instore they will need to provide staff with the Gift Registry number and they will be given a printout of the list of items on the registry.

Bulk Delivery or Gifts Taken

When setting up their registry the bride/recipient will have the choice as to whether she would like to have her registry “Bulk Delivered” or “Gifts to be Taken” by guests.

If ”Bulk Delivery” is chosen there are no freight charges.

If “Gifts to be Taken” is chosen guests may purchase from any of our five stores and gifts taken home at time of purchase. If guests choose to purchase online or instore and have the gift delivered to themselves personally, a freight charge will apply according to delivery address.

Out of Stock Item at the time of Delivery

Occasionally in the time between you setting up your registry and the time you purchase from the gift registry, we may run out of stock of a particular item/s. We will do our utmost to source the item/s showing out of stock from our other stores, if however the item still remains out of stock at the time of delivery, then a Gift Card will be issued for the monetary value of the original gift ordered on your behalf.




Alexandria Trading Hours

Alexandria Phone: (02) 9557 1954

Normal Trading

Monday - Wednesday : 9:00am - 6:00pm

Thursday : 9:00am - 8:00pm

Friday - Sunday : 9:00am - 6:00pm

Address

Cnr. McEvoy & Harley Sts.

 Public Holiday Monday ​October 2nd 2017

10:00am - 5:00pm

Artarmon Trading Hours

Artarmon Phone: (02) 9460 8761


NEW Trading Hours

Open 7 Days

9:00am - 5:00pm,

Address

89-93 Reserve Rd.

Public Holiday Monday ​October 2nd 2017

10:00am - 5:00pm

Auburn Trading Hours

Auburn Phone: (02) 9748 8701

Normal Trading

Monday - Wednesday : 9:00am - 6:00pm

Thursday : 9:00am - 8:00pm

Friday - Sunday : 9:00am - 6:00pm

Address

99-101 Parramatta Rd. (Opposite McDonalds)

Public Holiday Monday ​October 2nd 2017

10:00am - 5:00pm


Castle Hill Trading Hours

Castle Hill Phone: (02) 8850 1926

Normal Trading

Monday - Wednesday : 9:00am - 6:00pm

Thursday : 9:00am - 8:00pm

Friday - Sunday : 9:00am - 6:00pm

Address

5 Victoria Ave.

Public Holiday Monday ​October 2nd 2017

10:00am - 5:00pm

Queen Victoria Building

QVB Phone: (02) 9261 2674

Normal Trading

Monday - Wednesday : 9:00am - 6:00pm

Thursday : 9:00am - 8:00pm

Friday : 9:00am - 6:00pm

Saturday : 9:00am - 6:00pm

Sunday : 10:00am - 6:00pm

Address

Sydney, QVB Basement

Public Holiday Monday ​October 2nd 2017

10:00am - 5:00pm